Griffin Link provides a customized solution after we partner with you to learn your business and to uncover problems with your everyday operations. From there, we work toward creating the ideal operating environment for your needs. We will never offer a one-size-fits-all approach. No one does your business like you do - your technology solutions should be equally unique, all while streamlining your daily chores for more productivity. These team-focused efforts allow each client to feel like our only client, and that is our goal with every company we help.
Let us worry about managing your IT infrastructure and your end-users' experience while you focus on business. We offer on-site assistance, or you can choose your level of remote, on-demand support for help-desk issues, problem remediation, desktop support, network and server monitoring as well as device monitoring. Griffin Link can become your IT department or provide supplemental support.
A strategic approach to your technology will filter out time-wasting practices. For example, you may be using several different programs to accomplish one business function. Griffin Link can simplify the process through designing one custom solution to maximize your results.
The “break-fix” model ("pay-as-you-go") is when an organization calls an IT service provider to fix a single problem. Unfortunately, this arrangement provides no incentive to fix any problem except the one that occasioned the call. Managed services reward both the client and the IT service provider for UPTIME! It is in the best interest of both companies to maintain a strong and healthy network.
After we evaluate your assets, staff, IT infrastructure and workflow, Griffin Link can identify the best practices for solid cybersecurity in your environment. We can draft these rules into a formal policy and offer training to your team so that they understand, for example, phishing awareness, password protection and protocols for acceptable Internet use.
The vast majority of IT issues can be handled remotely; however, sometimes we may be needed on site, in which case Griffin Link dispatches technicians to your location.
Griffin Link can provide services without geographic limitation for most technology solutions. Please contact us to discover what is possible for your business development.
Griffin Link is happy to augment your existing resources. We work along your staff to provide additional specialization or more coverage as needed. Before you expand your IT department, please talk with us about your goals, as Griffin Link's supplemental IT support can help you to manage your budget more effectively.